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Designing the Conversation: Techniques for Successful Facilitation by Dan Willis, Brad Nunnally, Russ Unger

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Chapter 20. Horror Stories

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From even the greatest of horrors irony is seldom absent.

— H. P. Lovecraft

All the planning and practice in the world can’t prepare you for the unknown. This holds true when it comes to facilitation, too! Eventually, you’ll find yourself in a situation that you never dreamt possible, with little time to react or solve the problem. Sometimes you just have to suck it up, go with the flow, and pray that you can complete your presentation and come out unscathed.

Horror stories from the field

We asked several brilliant people to share their stories about situations that were less than perfect. Enough time has passed that ...

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