O'Reilly logo

Designing the Moment: Web Interface Design Concepts in Action by Robert Hoekman Jr.

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 23. Inviting Discussion

The points I make in this chapter are not based on a single project. Instead, they are a mash-up of almost every project I’ve worked on that involved inviting users to add comments, write reviews, or participate in forum discussions.

See, whenever I am on a project like this, I invariably get asked the same question. It goes something like this.

The driving factor hidden behind this question is, as you might guess, fear.

With regard to the user-generated content that results from such interactions, the fear is that someone will say something terrible that makes the organization look bad. Fear that someone will say something offensive ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required