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Designing Together: The collaboration and conflict management handbook for creative professionals
book

Designing Together: The collaboration and conflict management handbook for creative professionals

by Daniel M. Brown
June 2013
Beginner to intermediate
288 pages
6h 5m
English
New Riders
Content preview from Designing Together: The collaboration and conflict management handbook for creative professionals

3. Listening: The Essential Skill

Listening is not passive. Every good book on listening says the same thing. Listening is actively engaging people in conversation: internalizing what they say, acknowledging it, encouraging them to elaborate, making them feel confident so they do elaborate.

Design, however, is run by an agenda, an objective with a plan for attaining it. The “innovationists*” will say that good ideas come from letting people explore. I say good ideas come from following a plan—establishing a framework for people to collaborate effectively and contributing ideas that support the goals. Nothing is more inspiring to me than hearing (and seeing) other people’s ideas. But those ideas must be relevant and appropriate to the assignment ...

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Publisher Resources

ISBN: 9780133390957Purchase book