Chapter 9

Attitude

Abstract

Describes how older adults' attitudes about and trust in digital technology differ from those of today's younger people and how that affects older adults' use of today's digital technology. Presents research-based design guidelines to help mitigate the differences, making digital technology more appealing and less threatening to older adults.

Keywords

Digital technology; Emotion; Guidelines; Older adults; Privacy; Trust
 
Older adults did not grow up with the latest technology. That is true of the current generation of older adults and today’s digital technology, and it will also be true for tomorrow’s older adults and tomorrow’s latest technology—whatever that technology is.
In addition to the age-related declines and knowledge ...

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