It's quite amazing to me how many people contributed to the completion of this book. I thank you all. Hopefully I won't leave anyone out.
First, my deepest thanks go out to the primary technical reviewers of this book, Dr. Mark Edwards and Aaron Gustafson. Your comments, critiques, and hard work are much appreciated.
A special debt of gratitude also goes out to the contributors of the sidebars: Ariane Kempken, my first real mentor in user-centered design, for her thoughts on the subject; Misha Vaughan, for her inspiring work with information shape and her sidebar on that topic; Eric Reiss, entertaining and fascinating as always with "Shared References"; Donna Maurer, for her incredible energy and brilliant insight into card sorting; Victor Lombardi, for his expert knowledge and opinion, and for helping make this book possible; Andrea Resmini, Emanuele Quintarelli, and Luca Rosati for their inspiration and great work on the FaceTag project; and Mark Edwards, for his expert knowledge and experience with interaction design and documentation techniques.
Of course, many others pitched in by reading and reviewing chapters, listening to my questions, and contributing in many other ways. Thank you all for your feedback and for your time: Peter Boersma, Liz Danzico, Jochen Fassbender, Margaret Hanley, Michael Hatscher, Andrea Hill, Theba Islam, Jeff Lash, Victor Lombardi, Ariane Kempken, Michael Kopcsak, Eric Mahleb, Kathryn McDonnell, Donna Maurer, Wolf Nöding Andrew Otwell, Tanya Raybourn, Eric Reiss, Andrea Resmini, Steffen Schilb, Gene Smith, and Joseph Veehoff. I wouldn't have been able to write this book without your support.
A huge debt of gratitude goes to my editor, Linda Laflamme for her expert opinion and insight, and for calming me down or pushing things along as needed. I'd also like to thank Steve Weiss for showing me the way. I'm very grateful for the hard work of the whole team at O'Reilly.
Finally, thanks to all the great working colleagues over the years from whom I learned the contents of this book. And, of course, thanks to my family and friends for their encouragement and support.
Danke schön!
James Kalbach
Hamburg, Germany
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