User-Interface Design Rules: Where Do they Come from and How can they be Used Effectively?

For as long as people have been designing interactive computer systems, some have attempted to promote good design by publishing user-interface design guidelines (also called design rules). Early ones included:

Cheriton (1976) proposed user-interface design guidelines for early interactive (time-shared) computer systems.

Norman (1983a, 1983b) presented design rules for software user interfaces based on human cognition, including cognitive errors.

Smith and Mosier (1986) wrote perhaps the most comprehensive set of user-interface design guidelines.

Shneiderman (1987) included “Eight Golden Rules of Interface Design” in the first edition ...

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