Chapter 11

Many Factors Affect Learning


This chapter explains and demonstrates factors that affect how quickly people can learn to use interactive systems so proficiently that operating the system is handled largely by automatic cognitive processes. Such factors include frequency and regularity of practice, task-relatedness and familiarity of required actions and vocabulary, consistency of operation, riskiness of exploring, etc. The implications for user-interface design are explained.


brain plasticity; automatic; controlled; practice; vocabulary; risk; behavioral “noise,” task focus; consistency; keystroke; task analysis; conceptual model; error prevention; error recovery

Chapter 10 contrasted system one, the automatic processes ...

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