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Destination Facilitation: A Travel Guide to Training Around the World by Donna Steffey

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I’m an introvert and not the most comfortable with starting a conversation, so training was not something I dreamed of doing when beginning my career journey. I grew up in the western province of Alberta, the heart of Canada’s energy sector, where there were many opportunities for an illustrious career as a tradesperson. Working many years as a pipefitter opened my eyes to a different path. It was a road that not only transitioned into a new career, but also gave me the satisfaction of helping people carry out their work safely: I became a safety professional.

The day I was asked to deliver training to a group of employees, requiring me to share ...

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