The Dark Side of Information Technology

In recent years, digital technologies have been transforming workplaces and increasing economic productivity. But could overuse of information technology now be sapping your employees’ — and your organization’s — well-being?

Information technology has long been viewed as the power behind a new economic revolution — an evolving set of tools that has made workers much more productive than ever before, powering a step change as dramatic as steam or electricity. According to a report by the World Economic Forum, “digitization boosted world economic output by nearly US$200 billion and created 6 million jobs in 2011.”1 On a company-by-company ...

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