Chapter 9 The Solution Tango
Protocol-Based Methodical Working Models
Classic coaching and management models often use a well-defined script, a protocol that consists of different steps and they demand of its users that they methodically follow the different steps in the protocol. Such a methodic approach is useful when it comes to more technical interventions. Imagine you are sitting in an airplane and the pilot has forgotten to shut down his intercom. You hear the pilot telling his co-pilot: “you know, my dear co-pilot, I feel so creative today and I am fed up with all these boring safety procedures. Just check if the landing gear functions as it should and then the rest probably is OK too.” If you hear this, ...
Get Developing and Sustaining a Successful Family Business now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
