Appendix 1. Glossary

This appendix provides a list of terms and acronyms applicable to the Developing Cisco IP Phone Services book. Additional glossary terms can be found at the following location:

A

AA.

Auto Attendant; an application designed to distribute calls by automated means.

ad hoc.

improvised, or impromptu.

API.

Application programming interface; usually a set of libraries with accompanying header files that application programmers can use in their programs to interact with a third-party application.

ASP.

Active server page; a Web page that uses ActiveX scripting to dynamically control the content of the Web page. Cisco CallManager Administration relies on Active server pages.

B

bandwidth. ...

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