Developing Emotional and Social Intelligence: Exercises for Leaders, Individuals, and Teams

Chapter 7. Influencing*

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"The ability to recognize, manage, and evoke emotion within oneself and others to promote change."

This EISA factor measures your ability to:

• Appraise a situation

• Interpret emotional tone

• Evoke emotions

• Promote change

While achieving is the ability to generate positive emotions for individual motivation, influencing is the ability to introduce this process in others. The fifth and final EISA factor of influencing incorporates aspects of all the factors before it. The more skilled one becomes at emotional perceiving, managing, decision making, and achieving, the more successful one will be in influencing. In other words, to influence someone else, self-knowledge is required. Skilled influencers need to know themselves—to accurately ...