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Developing Employees by Harvard Business School Press

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Dealing with Underperformers

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As you may have gathered by now, developing your employees can be time-intensive. Matching your direct reports’ interests, values, and skills to growth opportunities based on their level of performance and potential requires careful consideration. Therefore, you should invest your employee development time and energy carefully. That means focusing your development efforts on your topmost performers and your competent employees as well as dealing effectively with your underperformers—those C players who aren’t delivering the results your team and organization need.

Calculating the return-on-management ratio

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