| Purpose |
Data Sources |
| To ensure that solution is being used as intended and to monitor training participation against target |
- Student master file
- LMS attendance records
- Instructor feedback
- Line manager and/or learner feedback
|
| Questions to Be Answered |
Method |
- Does participation match forecast? If not, why not?
- Are learners attending/using the solution as it was designed? If not, why not?
- Have enough learners completed the training to justify higher levels of evaluation?
|
Use LMS to capture and report participation rates
- Entry of roster into LMS (Live)
- Completions posted in LMS (WBT)
“Spot” phone calls to identify early issues
- Check-in with instructors
- Check-in with learner/manager
|
| Timing |
- Following launch and continuously monitored throughout lifecycle
|
| Stakeholders |
Use Info To . . . |
- Design/development team
- Learning management team
- Business sponsors
|
- Revise content, if utilization problems
- Assess deployment progress against targets
- Reinforce employee interest in and importance of training
|
| Reporting Requirements |
- Monthly
- On-demand track
- Completions
- In progress
- No show
|
- By curriculum/course
- By instructor
- By delivery type
- By region/district
- By time frame
|
| Implementation Considerations |
- Do we have the necessary technology in place
- Do we have sufficient in-house expertise
- Do we have resources to administer, maintain, and monitor ...
|