Developing Information Systems

3      ANALYSING THE BUSINESS NEED

Debra Paul

CONTENTS OF THIS CHAPTER

This chapter covers the following topics:

• the rationale for business analysis;
• the role of the business analyst;
• the place of business analysis in the systems development lifecycle;
• the business analysis process model and activities;
• the potential outcomes from business analysis.

INTRODUCTION

All organisations can improve how they work. Whether there are opportunities to increase the efficiency of the processes, the capability of the people or to improve the IT systems, possibilities for improvement are many and varied. Sometimes, organisations instigate change initiatives where several of these factors are present. Organisations have to change in order to continue to ...