Appendix II References

Introduction References

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  • Andersen Consulting Company. (2000). Skills needed for the e-business environment. Chicago: Author.

  • Bandura, A. (1977). A social learning theory. Englewood Cliffs, NJ: Prentice Hall.

  • Bass, B. (1990). Handbook of leadership: Theory, research, and managerial applications, 3rd ed. New York: Macmillan.

  • Blimes, L., K. Wetzker, and P. Xhonneux. (1997 February 10). Value in human resources. Financial Times.

  • Boyatzis, R. E. (1996). Consequences and rejuvenation of competency-based human resource and organization development. In Richard Woodman and William A. Pasmore (Eds.),

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