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Developing Quality Technical Information: A Handbook for Writers and Editors, Second Edition by Elizabeth Wilde, Shannon Rouiller, Deirdre Longo, Polly Hughes, Ann Kilty Hernandez, Michelle Carey, Gretchen Hargis

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Chapter 1Quality technical information

What is technical information? And how is quality technical information different from just technical information?

Technical information is information about a technical subject, usually for a particular audience and for a stated purpose. When such information accompanies a product, it tends to be practical but usually not for the purpose of selling the product. Technical information can also explain or describe something in a science (whether computer science, physical science, or social science), trade, or profession.

In terms of the traditional forms of discourse, technical information involves primarily exposition and description, but it can also involve narration and even persuasion. Scenarios ...

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