Chapter 3Accuracy

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Be sure you are right, then go ahead.

—David Crockett

As a writer of technical information, you have an important responsibility: to provide information that is accurate and free of errors. Users depend on you for that accuracy; they stake their time and money on it. Achieving accuracy in technical information is to a writer as finding the bull's-eye of a target is to an archer; it is an all-important goal, albeit a goal that isn't always easy to achieve.

For technical information to be accurate, every piece of information must be accurate, including conceptual information, factual statements, procedures, graphical elements, ...

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