April 2004
Intermediate to advanced
432 pages
9h 23m
English
book
Developing Quality Technical Information: A Handbook for Writers and Editors, Second Edition
by Gretchen Hargis, Michelle Carey, Ann Kilty Hernandez, Polly Hughes, Deirdre Longo, Shannon Rouiller, Elizabeth Wilde
Content preview from Developing Quality Technical Information: A Handbook for Writers and Editors, Second Edition
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Part 3Easy to find
Finding information is essential, whether you're a new user trying to figure out where to start and what to do or an experienced user looking for a parameter for a command. The organization, retrievability, and visual effectiveness of information contribute most to whether users can find the information that they need.
Organize information into discrete topics by type
Organize tasks by order of use
Organize topics for quick retrieval
Separate contextual information from other types of information
Organize information consistently
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.