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Developing Quality Technical Information: A Handbook for Writers and Editors, Third Edition
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Developing Quality Technical Information: A Handbook for Writers and Editors, Third Edition

by Michelle Carey, Moira McFadden Lanyi, Deirdre Longo, Eric Radzinski, Shannon Rouiller, Elizabeth Wilde
June 2014
Intermediate to advanced
624 pages
12h 29m
English
IBM Press
Content preview from Developing Quality Technical Information: A Handbook for Writers and Editors, Third Edition

Chapter 5. Completeness

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I try to leave out the parts that people skip.

—Elmore Leonard

From the user’s point of view, completeness means that all of the required information is available. A subject is covered completely when:

• All of the relevant information is covered

• Each subject is covered in sufficient detail

• All promised information is included

Ensuring that your information is complete involves more than checking items off of a list—it starts with building the right list of what to include. You need to understand the purpose of the information that you are creating, for example:

• Who is your audience?

• What is your audience’s level ...

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Publisher Resources

ISBN: 9780133119046Purchase book