Chapter 5. Completeness
I try to leave out the parts that people skip.
From the user’s point of view, completeness means that all of the required information is available. A subject is covered completely when:
• All of the relevant information is covered
• Each subject is covered in sufficient detail
• All promised information is included
Ensuring that your information is complete involves more than checking items off of a list—it starts with building the right list of what to include. You need to understand the purpose of the information that you are creating, for example:
• Who is your audience?
• What is your audience’s level ...