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Developing Quality Technical Information: A Handbook for Writers and Editors, Third Edition by Elizabeth Wilde, Shannon Rouiller, Eric Radzinski, Deirdre Longo, Moira McFadden Lanyi, Michelle Carey

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Chapter 13. Reviewing, testing, and evaluating technical information

Reviewing, testing, and evaluating technical information can take several forms, depending on who the reviewer is. This chapter deals with the role of the following kinds of reviewers:

• Technical reviewers

• Actual users or people similar to them

• Testers (who might also be writers, editors, information architects, visual designers, or usability engineers)

• Editors (who might also be information architects or writers)

• Visual designers

Every writer needs reviewers—other people to see and use the information. Reviewers bring their own skills and perspectives to the information.

Just as reviewers have special skills, they also have different areas of focus. Not every reviewer ...

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