Today we are in the midst of a sea change brought about by Web services, structured data, and database integration. These technologies improve data processing for the enterprise and thereby enable many powerful new features such as faster fulfillment, document workflow, and business intelligence. But the new infrastructure doesn’t address how to get office workers’ data. Going the last mile to their desks—those important leaf nodes of the organization—is currently the job of a vast array of proprietary solutions and custom Web pages. Users have no standardized user interface for entering their data. Most businesses still use paper forms as the first step in the data entry process. Microsoft Office InfoPath aims to plug in the office ...

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