Chapter 2

Reclaiming Your Peer Power


In This Chapter

  • An interpersonal strengths, weaknesses, and beliefs assessment.
  • Explanations for why some seemingly appropriate communication beliefs may actually cause difficulty in the long haul.

The most challenging aspect of any job is working with other people. Difficult co-workers and bosses can test anyone’s ability to get along and get things done.

In a survey about workplace conflict conducted by NetSpeed Learning Solutions, six hundred respondents felt that interpersonal difficulties had seriously damaged their productivity and job satisfaction. Sixty-two percent of the respondents said they left a job in part because of a difficult person. Thirty percent reported a ...

Get Developing Talent for Organizational Results: Training Tools From the Best in the Field now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.