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Developing Talent for Organizational Results: Training Tools From the Best in the Field by Elaine Biech

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Bonus Activity I.1

Turning e-Mail Drains into Productivity Gains: Which e-Mail Would You Rather Read?

BETTER COMMUNICATIONS

Many people have a hard time recognizing exactly what is wrong with a bad e-mail, much less how to fix it. To set standards and create a culture for good writing companywide, everyone needs to understand and agree on the attributes of a clear, action-driving document, whether an e-mail, report, or proposal. This exercise consists of editing followed by a side-by-side deconstruction of a poor document and an analysis of a good document. The objective is to learn to recognize at least five major mistakes and learn how to improve them.

AUDIENCE

Anyone who writes on the job! From new hires to leaders managing remote teams, ...

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