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Developing Talent for Organizational Results: Training Tools From the Best in the Field by Elaine Biech

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Bonus Activity I.2

Build or Repair: A Tool for Difficult Communication

GLOBAL NOVATIONS

Build or Repair is an engaging and practical tool that will equip and empower participants to have necessary conversations, even when the dialogue may be difficult. It enables participants to explore with whom they may need to build or repair relationships—especially the critical ones, such as leader, manager, peer, direct report, mentor, advocate—within the workplace via a structured process.

This tool challenges participants to think and prepare strategically for courageous conversations focused on building or repairing relationships, to ensure that they get what they need from the dialogue while maintaining the relationship. It is designed to enhance participants’ ...

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