Does Your Organization Have It Backwards?
In This Chapter
- Using Kirkpatrick’s model to maximize training results by focusing on business results.
- How to put “business results” first when designing and delivering training.
Attracting, developing, and retaining top talent is critical for maximizing business results. Correspondingly, many organizations identify top talent retention and development as strategic goals. This approach should be rethought. Strategic goals should represent what the business was created to produce or deliver. No business is actually in business to retain or develop their top talent; it is simply a means to an end. True business goals like profitability and mission accomplishment should ...