Chapter 28

Design the Complete Experience

FORT HILL COMPANY

In This Chapter

  • Four-phase model for developing talent.
  • How to design the complete learning experience to achieve business results.
  • Ideas to ensure transfer of learning to a higher performance level.

Developing talent that produces organizational results is a long-term process. It takes time and a carefully planned development pathway that includes a mixture of structured and informal learning as well as developmental experiences and assignments. Formal leadership and managerial development programs are important components of the process, but too often they are treated like isolated events, rather than as part of a continuum.

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