Chapter 30

Behavior Changes That Stick

Sustain to Attain Results


In This Chapter

  • Process to ensure learning is sustained and applied to attain desired organizational results.
  • Suggested sustainment activities to close the learning/doing gap.
  • Importance of identifying owners who are responsible for embedding behavior changes.

Traditionally, organizational learning and development interventions have focused on the visible, concrete, “main event” components of learning: virtual or face-to-face programs or workshops that introduce new concepts, skills, tools, and behaviors. However, a significant component of the learning intervention—the ongoing sustainment and reinforcement of the new knowledge and behaviors—is often neglected ...

Get Developing Talent for Organizational Results: Training Tools From the Best in the Field now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.