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Developing Talent for Organizational Results: Training Tools From the Best in the Field by Elaine Biech

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Chapter 34

How to Teach Wisdom

Transferring Tacit Knowledge on the Job

THE STEVE TRAUTMAN COMPANY

In This Chapter

  • Importance of transferring wisdom in the workplace.
  • Four-step process to transfer tacit knowledge to another person.

As a long-time and successful employee, you have undoubtedly been asked at some point along the way to train co-workers on the job. For instance, you might have been asked to be a mentor or to allow someone to shadow you. Experienced workers are asked to transfer knowledge to ramp up new employees, cross-train existing employees who are changing roles, improve consistency or quality, and to prepare for their own departures when they change roles or retire. This training must include more than teaching the steps involved ...

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