Website e-Tools
The contributors to this book provided tools to assist you with implementing the concepts they present in their chapters. The tools can be downloaded at a companion website: www.pfeiffer.com/go/isa. (Username: training; password: biech) As long as you maintain the copyright information and the “used with permission” designation on the tool, you will be able to use it with your organizations and clients.
Section I
TOOL 1.1. STORIES I COULD TELL AS A LEADER IN A BUSINESS SETTING
The Ariel Group
A tool to help you identify stories that you can tell in various business settings to make a point.
TOOL 2.1. ABOUT YOU QUESTIONNAIRE
NetSpeed Learning Solutions
A self-assessment that helps you understand your personal communication beliefs ...
