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Developing Your Conflict Competence: A Hands-On Guide for Leaders, Managers, Facilitators, and Teams by Tim A. Flanagan, Craig E. Runde

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THE AUTHORS

Craig E. Runde, Director of the Center for Conflict Dynamics at Eckerd College, oversees training and development on the Conflict Dynamics Profile® assessment instrument and other products and services of the center. He is a frequent speaker and commentator on workplace conflict issues and is coauthor of Becoming a Conflict Competent Leader (Jossey-Bass, 2007) and Building Conflict Competent Teams (Jossey-Bass, 2008). Before joining Eckerd he was the director of the International Center for Computer Enhanced Learning at Wake Forest University. Craig has a B.A. from Harvard University, an M.L.L. from the University of Denver, and a J.D. from Duke University. He has practiced law in Colorado and has taught at the University of Minnesota ...

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