12. Additional Platform Features

Throughout this book, you’ve been exposed to the nuts and bolts of creating an application on Force.com. This has been discussed in terms of the data model, business logic, user interface, and integrations to other systems. This chapter describes additional features you can leverage when your application runs on the platform. In most cases, the features are inexpensive to use because they are configured with mouse clicks rather than code. They are summarized here:

Workflow and Approvals: Impose business process on the creation and modification of data in your organization using workflow rules and approval processes. These processes can be fully automated or can involve humans in the mix to examine records and ...

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