Chapter-3 Adding Rigor to Advance Design Thinking

Andrew Dillon1,* and Marian Sweeney2

1 School of Information, University of Texas at Austin.

2 AT&T Design Technology, Austin, Texas.

* Corresponding author: adillon@ischool.utexas.edu

DOI: 10.1201/9780429289378-3

The rise and quick adoption of design thinking (DT) as a general problem-solving approach to innovation in business and technical domains has resulted in rapid growth of demand for appropriate education and training. User-experience (UX) designers have more traditionally been educated in user-centered design (UCD) methods, an approach that has significant overlap with design thinking but which some argue is distinct and insufficiently agile to be easily applied in industry.

Rather ...

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