1. Just When You Think You Know Someone

It is 6 a.m. on Friday. Your first week on the job. For the fifth day in a row, you still have to introduce yourself to the sleepy security guards in the lobby of the low-storied building in Greenwich, Connecticut, that now houses your 13 employees. You find your way to your new windowed office and drop your dark brown leather satchel on the ledge—last year’s Christmas present from your wife. Accustomed to seeing tall buildings and a famous skyline, you are still not convinced that clusters of small trees count as a “view.” You stare out the window for a few idle moments. You swing around in your Aeron chair and glance over at the four Ivy League researchers pounding away at their black keyboards. You ...

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