2Document and content management

Introduction

Many of the roots of digital asset management lie with document and web content management applications. These systems are digital asset repositories, with modules for the ingest, archive, and publishing of content. The products include workflow automation to manage the collaboration between the different parties creating and using the assets. At ingest, content may well be classified to enable the efficient searching for content.

Document management has arisen from the propensity of bureaucracies to generate paperwork. The advent of the desktop computer has released the serried ranks of the typing pool to alternative employment in the customer call centre. Before every knowledge worker used their ...

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