© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2021
L. WiedenhoeferDigital Customer Experience Engineering https://doi.org/10.1007/978-1-4842-7243-5_2

2. Opportunities

Optimize the structure of the traditional digital engineering feedback loop
Lars Wiedenhoefer1  
Austin, TX, USA

Awareness of the traditional software development life cycle is important in order to understand the feedback loop and the need to optimize it for optimal digital customer experiences.

What is a feedback loop? In this book, the term refers to the feedback provided during the software development life cycle regarding quality and fitness for purpose, including the feedback provided by customers after digital experiences and features ...

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