The inevitable exile: a missing link in online community discourse
Venessa Paech
Abstract:
This chapter develops a new concept: ‘the exile’. Within an online community, there is a range of characters and relationships. However, when a former member of the online community continues to return and harass members, a series of strategies is required from community managers to create unity against the chaos. This chapter reveals and assesses those options.
Key words
exile
community management
trolls
identity tourism
As more of us meet, work, shop, play and mate in virtually mediated zones, it follows that we will be concerned with obstacles that block the articulation and performance of these everyday activities. A typological family tree ...
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