Chapter 3

Discovering Your Business Model and Brand

IN THIS CHAPTER

Bullet Discovering the “Jobs To Be Done” concept

Bullet Understanding what drives revenue

Bullet Uncovering what your brand means

Bullet Recognizing brand goals

You may be asking yourself why a book about digital marketing strategy has a chapter about business models and brands. There’s a good reason for that. You can’t really begin to determine your content marketing strategy until you determine how your company generates revenue and retains loyal customers. After you understand that, you’ll know what your customers find valuable in terms of products and content. You’ll be able to deliver the kind of content that keeps your customers engaged and buying.

Oddly enough, some companies don’t really understand the business they’re in. That may sound counterintuitive, but it’s true. Your company could be one of them. Many C-level managers fully understand what their product does, but not what “job” (or jobs) it does for their customers. If you don’t know what job your customers are hiring your product to do, you won’t fully understand what your ...

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