Chapter 12 Digital transformation in the insurance industry
Digital transformation is one of the buzzwords in the entire business world. Numerous commercial sectors have been altered by it, including manufacturing, retail, hospitality, and healthcare. Although the insurance sector has historically been sluggish to modernize, it is now more apparent than ever that insurers should embrace digital transformation.
In order to meet client’s requests, insurers have had to digitize many parts of their businessess. Any company that wants to remain competitive in today’s market must provide for customers when and where they ...
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