Digital Transformation Success: Achieving Alignment and Delivering Results with the Process Inventory Framework

© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2023

M. SchankDigital Transformation Successhttps://doi.org/10.1007/978-1-4842-9816-9_4

4. Driving Operational Excellence

Michael Schank¹  

(1)

Cary, NC, USA

 

This chapter explores several key aspects that contribute to achieving operational excellence. We’ll start by defining operational excellence as the driving force behind comprehensive operational improvement efforts. Then, we’ll delve into the Lean Six Sigma methodology, highlighting its role in process optimization. Additionally, we’ll detail how the Process Inventory directly enhances the effectiveness of Lean Six Sigma initiatives.

Operational excellence extends beyond process improvement, so we’ll also explore ...