CHAPTER 9: IT PROJECT FAILURES

‘Mr Corleone is a man who insists on hearing all bad news immediately.’

The Godfather

What is an IT project?

An organisation may require a myriad of IT equipment, such as computers, telecom devices, data and voice lines, security devices, firewalls and software. Proper selection, installation, configuration, and maintenance of IT environments are of crucial importance, and the implementation, configuration and handover of the equipment can be considered as an IT project. For example, installing a new LAN with the necessary servers, e-mail, internet, desktops and preloaded software for a new office can be classified as an IT project. Many factors must be considered during an IT implementation. Some of the most common ...

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