IT-associated problems could threaten the survival of your business. If you want to protect your business, you need to put in place a disaster recovery plan. This book shows you how.
Table of contents
1. Introduction to Disaster Recovery and Business Continuity
- Who should read this book?
- What is a disaster?
- What is disaster recovery?
- What is business continuity?
- What is crisis management?
- Why are DR and BC important?
- Who are the real owners of DR, BC and CM?
- What is the cost of a disaster?
- Who are the right persons to manage DR and BC work?
- What is a DR or BC site?
- What is a command centre?
- Where should a DR or BC site be located?
- Can organizations handle DR and BC all by themselves?
- What about DR and BC assistance from external consultants?
- What kinds of disaster should an organization be aware of?
- What is a technical risk?
- What are some of the most common technical risks?
- What are some of the most common non-technical risks?
- What is a business impact analysis (BIA)?
- Who can invoke business continuity?
- What are the options available for business continuity?
- What is a DR or BC exercise?
- What are the biggest roadblocks for disaster recovery or business continuity?
- How much money is required to establish a proper disaster recovery facility?
- Some do’s and don’ts
- Are there any international qualifications for disaster recovery and business continuity?
- Is there any training available for disaster recovery, business continuity, etc?
- Are there any international standards for business continuity planning?
2. Data Disasters
- What is data?
- What is meant by risk to data?
- Why and how do companies lose data?
- How should organizations store data safely?
- What are some of the most common storage and backup options?
- What is meant by recovery time objective (RTO) and recovery point objective (RPO)?
- What does ‘Internet backup’ mean?
- What is a ‘geocluster’?
- How often should backups be taken, and what should be backed up?
- How can one decide what data needs to be backed-up?
- How and where should backup tapes be stored?
- How often should backups be tested?
- Will just taking proper data backups daily ensure disaster recovery?
- What do you mean by ‘disk mirroring’?
- What are some of the high-end storage and backup solutions available today?
- What do you mean by ‘database replication’?
- What does ‘server load balancing’ mean?
- How can one prevent loss of IT equipment?
- On-site disaster prevention methods:
- DR and BC methods
- Do’s and don’ts for preventing data disasters
- 3. Virus Disasters
- 4. Communication System Disasters
- 5. Software Disasters
- 6. Data Centre Disasters
7. IT Staff Disasters
- Who do you mean by IT staff?
- What are the general precautions to prevent disasters relating to IT staff?
- What is an appropriate IT staff ratio?
- What are the usual reasons for IT disasters?
- What are some of the best practices to be followed by IT staff?
- What are the main benefits of using ITIL?
- How can change management prevent disasters?
- What are the other risks relating to IT staff?
8. IT Vendor Disasters
- What is an IT vendor?
- What is an IT vendor-related disaster?
- How can organizations protect themselves against IT vendor-related disasters?
- How does one prevent IT-vendor support disasters?
- Should IT staff be outsourced?
- What can be outsourced?
- Some questions to ask vendors
- Is it necessary to have contracts with vendors?
- What are the key elements of a maintenance contract or an SLA?
- 9. IT Project Failures
- 10. Information Security
- 11. Disaster Recovery Tools
12. Introduction to Non-IT Disasters
- What are some of the non-IT disasters that could happen to an organization?
- What are the usual trade or labour union problems?
- What is a project failure?
- What is a human error?
- What are marketing and sales blunders?
- What are financial disasters?
- What are some of the common recruitment risks?
- What is a natural disaster?
- What about health and biological threats to employees within organizations?
- What about electrical failures and blackouts?
- What precautions can organizations take to handle civil disturbances?
- How can organizations take precautions against terrorism?
- What is a travel-related risk?
- What about the psychological effects of a disaster on employees?
- What is a reputation risk?
- What about industrial espionage?
- How can organizations prevent disasters relating to paper documents?
- What other precautions can organizations take?
- 13. Disaster Recovery at Home
- 14. Plenty of Questions
15. How Do I Get Started?
- How does one start a DR or BC programme?
- How do I create an actual business continuity plan?
- Common types of plan
- How do I prepare an IT contingency plan?
- What is a mock run and how do I conduct one?
- How often should the DR or BC plan be updated?
- What should a BCM/DR checklist consist of?
- Sample useful checklists
- Important vendors list
- Vendor selection checklist
- DR staff checklist
- Critical systems checklist
- Important data checklist
- Restore test template
- Communication checklist
- Software support checklist
- Important documents checklist
- Non-IT checklist at DR or BC site
- 1. Sources of Further Information
2. Disaster Recovery Training and Certification
- DRI International (www.drii.org)
- Business Continuity Institute (www.thebci.org)
- Other courses and sources
- 3. Business Continuity Standards
- 4. Making DR and BC Exciting
5. Disaster Recovery Glossary
- 6. ITG Resources
- Title: Disaster Recovery and Business Continuity: A Quick Guide for Small Organizations and Busy Executives Second Edition
- Release date: December 2008
- Publisher(s): IT Governance Publishing
- ISBN: 9781905356379
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