Chapter 7. IT Staff Disasters


‘There are men in the world who derive exaltation from the proximity of disaster and ruin, as others from success.’

 --Winston Churchill (1874-1965)

Who do you mean by IT staff?

Every modern organization will usually have several staff or departments (internal or outsourced) for maintaining and troubleshooting the IT infrastructure. Such staff or departments are usually called IT staff, tech support, and technical assistance, etc. They usually have specialized training and the skills necessary for maintaining critical IT equipment. For example, you could have a specialized team just to manage backups and restorations of various servers in your organization. They could be trained in using the backup software, how to ...

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