Chapter 8. IT Vendor Disasters
‘What you spend years building, someone or something could destroy overnight. Build anyway.’ | ||
| --Mother Theresa | ||
What is an IT vendor?
All organizations depend on a number of external and third-party agencies for hardware, software, telecom, support, consumables, spares, and other IT equipment. It is not possible to run any organization without having one or more IT vendors supporting some critical equipment or function. Selecting the right vendor is therefore of utmost importance to get timely support and assistance during all problems. For example, if an organization is heavily dependent on e-mail for its business, the vendor who supplies and supports the email software will be very critical to the organization’s ...
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