We do not all need to be qualified trainers to develop other people, far from it. Some of the best training I have ever had has come from friends, family, colleagues, or my boss and none of them had anything more than a reasonable level of mastery in that particular area.
The best advice for anyone looking to develop another is to take the role of a facilitator or, if we prefer, what someone once described to me as a ‘guide on the side’ rather than the ‘sage on the stage’.
By removing ourselves directly from being at the centre of the learner’s attention, we enable them to focus on the task and the learning itself, rather than on us. We can then help guide them through to completion of any duty or activity by using open ...
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