Influencing
Delegates often ask me to help them with improving a particularly tricky relationship they have with another person or persons. My immediate answer is pretty much always the same, and that is, they will have to adjust the relationship that they have with themselves first!
Years of experience in the field of behavioural science have taught me that there is a crucial principle to making relationships work, and that is ‘you have to be prepared to go there first’.
If we want to change the behaviours, reactions, responses of another, we must change those things in ourselves that might be driving those responses.
Consider our emotional state when we encounter a problematic relationship:
- How threatened, overwhelmed, superior/inferior or ...
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