CHAPTER EIGHT

Inclusive Human Resource Management: Best Practices and the Changing Role of Human Resources

Lynn R. Offermann and Tessa E. Basford

Human resource (HR) management is all about people at work—how to recruit, train, and manage employees effectively in the pursuit of an organization's strategic goals. As the people populating organizations have changed and the labor pool becomes increasingly diverse, HR and its responsibilities have changed as well. The rapidly shifting demographics of the workforce, both in the United States and around the world, have created new challenges and opportunities for HR and for the organizations it serves. In the United States, the workforce is becoming older, more female, and more racially and ethnically ...

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