Diversity at Work: The Practice of Inclusion

CHAPTER TWELVE

Models of Global Diversity Management

Karsten Jonsen and Mustafa Özbilgin

Global diversity management (GDM) is an approach to managing diversity in a way that leverages differences in a global workforce. We present models of managing global diversity to aid and inspire practitioners to locate their own organizational practices and reflect on them in the context of academic research. We developed these models drawing on evidence from field studies stretching over a decade. During this time, we have been in close contact with organizations around the globe and executives managing diversity and inclusion departments within their companies. Advocating the use of evidence as a basis for managing global diversity, we identify weaknesses ...