1Introduction and Overview

Why This Book Was Written

Polarization and conflict across and within groups is often rooted in misunderstandings, miscommunication, bias, and the collision of different worldviews. These cognitive and social drivers lead to mistrust and behaviors that would shock and surprise many. Examples of interactions in which individuals are offended or harmed verbally or physically have been pervasive in the media. Yet those unaffected often question their veracity.

This book will shine a light on group dynamics (organizational and societal) that contribute to polarization and the erosion of cross-cultural interactions. I will leverage the power of storytelling with the intent to appeal to both your head and your heart. While many readers may be dismayed with the sobering reality that surrounds interactions across demographic groups, it is my intent to raise general awareness and provide tools that individuals and organizations can use to move forward.

I am writing this book in 2023. This time is one in which it seems America can barely catch its breath. The changes our society has been and lived through in the last five years have been exhausting. We have experienced a pandemic, staggering changes in legislation, natural disasters including wildfires and destructive hurricanes, global warming, and other destabilizing events. One might think that many of these horrific and unpredicted events would unite us as a people, as a society. They have, to some extent ...

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