Chapter 18
Cultivating a Culture of Inclusion, Equity, and Belonging
IN THIS CHAPTER
Breaking down the basics of company culture
Taking a look at the Culture Spectrum
Looking at what makes a culture toxic — and the consequences
Transforming your culture in a way that lasts
Getting the data on how inclusion, equity, and belonging affect your culture
The topic of culture transformation has become a focus for many firms worldwide, as I discuss in Chapter 6. Culture consists of the norms, values, behaviors, and attitudes that a firm rewards or highly regards. It can also be illusive and invisible, yet its effect can be seen and felt.
But changing a culture isn’t easy, nor is it a quick fix, which explains why most efforts either fail or stall. In this chapter, I explore the complexities of how culture is established and what the key characteristics of low versus high performing cultures are, including what toxic cultures look like. And you discover how to transform culture and how to ...
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